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  2. Other FAQs

Other FAQs

Discover answers to important trading and account-related questions

ChelseaAI

  • Can I use ChatGPT for trading on ThinkMarkets?
  • Is AI trading safe with Chelsea?
  • How do I see what the AI has done on my trading account?
  • How do I revoke AI access to my trading account?
  • Can AI access or move my money?
  • Can AI place trades for me?

See all 21 articles

Trading Statements

  • How do I obtain a statement for taxation purpose?
  • How do I unsubscribe from my account statement?

File A Report

  • What do I do if I don’t receive a welcome email?
  • How do I report a trade dispute?
  • How do I report a platform issue?
  • How do I file a complaint?
  • How do I report spam or fake websites?

Security & Privacy

  • ThinkMarkets Policy on Unsolicited Outreach
  • How do I verify if I am receiving a phone call from ThinkMarkets?
  • How do I verify One Time Password (OTP)?
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