How do I report a trade dispute?

To assist you further with your request for an investigation into your trading positions, please log a support request directly in ThinkPortal 

1. Log in to ThinkPortal https://portal.thinkmarkets.com/account/login 
2. Navigate to "Support" on the side menu
3. Select "Support Request"
4. Click "New Request"
5. Choose "Trade Investigation"
6. Fill out the required fields, specifying the issue

Alternatively, you can click on the direct link provided below and complete the trade investigation form:

https://eu1.documents.adobe.com/public/esignWidget?wid=CBFCIBAA3AAABLblqZhAwdYe5G3LRZj18di81i7b_xr30pXRBOXrFrXz8921z_CQ-jmWv5t71arjovwAA_Kg*

ThinkMarkets is dedicated to delivering high-quality service and addressing your needs. We will review and action your request within 24-48 hours. If additional information is needed, we will reach out to you via email or phone.