As part of our compliance process, we are required to verify your identity. Before we activate your account, we will need following documents:
- Proof of identity – A valid passport, national ID card, driving licence or any government issued document.
- Proof of address – Acceptable documents include utility bills, local authority tax bills, or bank statements. The document must be in your name and no older than 6 months (3 months for South Africa resident). Proof of residence issued on PO boxes will NOT be accepted.
Please be advised that documents must be clear and readable with no flash or obstruction. Cropped, blurred or low quality/resolution documents are not acceptable.
Documents must also be in good condition with no sign of damage or alteration.